Appliance Repair FAQs in Nairobi, Kiambu & Machakos
Everything you need to know about booking, pricing, warranty and what happens when a Repair Ready Kenya technician visits your home. Can't find your answer? Call us on 0707 790 099 or WhatsApp us.
Booking & Service Areas
Which areas does Repair Ready Kenya serve?
We provide same-day and next-day appliance repair across Nairobi County (including Westlands, Karen, Kilimani, Lavington and all Nairobi estates), Kiambu County (including Kiambu Town and Thika) and Machakos County (including Athi River and Machakos Town). Not sure if we cover your area? Check our coverage page or search your neighbourhood on this site.
Do you offer same-day appliance repair in Nairobi?
Yes. Call or WhatsApp 0707 790 099 before 2 PM and we can usually send a certified technician to your home the same day. We also offer next-day bookings and emergency call-outs where available.
How do I book an appliance repair?
You can book online using our booking form, call 0707 790 099, or send us a WhatsApp message on 254 707 790 099. Tell us the appliance, the fault and your location and we will schedule the most convenient time for you.
Services & Technicians
Which appliances do you repair?
We repair washing machines, fridges and freezers, cookers and hobs, ovens, tumble dryers, dishwashers, microwaves, extractor hoods, TVs and air conditioners — plus professional installation for the same appliances.
Are your technicians certified?
Yes. Every Repair Ready Kenya technician is trained and certified, carries the genuine spare parts for the job, and will identify themselves with their company details before entering your home.
Which appliance brands do you repair?
We repair all major brands including Samsung, LG, Bosch, Siemens, Whirlpool, Beko, AEG, Hotpoint, Ariston, Ramtons, Midea, Hisense and many more. See our brands page for the full list.
Pricing, Warranty & Payment
How much does appliance repair cost in Nairobi?
The repair cost depends on the fault and the appliance model. We always provide a clear fixed quote before any work begins — there are no hidden charges. Call 0707 790 099 or WhatsApp us for a free, no-obligation estimate.
Do you provide a warranty on repairs?
Yes. Every repair comes with a 3-month warranty on workmanship and the genuine parts we fit. If an issue covered by the warranty reoccurs, we return and fix it at no extra cost.
Do you use genuine spare parts?
Yes. We source only genuine, manufacturer-approved spare parts from authorised Kenyan dealers so your appliance keeps working reliably after the repair.
What payment methods do you accept?
We accept cash, M-PESA and card payments. Payment is made after you have approved the quoted price and, for most jobs, once the repair is complete.
Still have a question?
Our friendly team is ready to help you with any question about your appliance — no matter how small.