10 PM, Freezer Dead, KSh 15,000 of Meat Inside. Yes, We Answer After Hours.
It's 8 PM. You hear a loud bang from your kitchen. The lights flicker. Your refrigerator goes dark. It's not coming back on. You have a freezer full of meat and no technician answers their phone — except one.
What Qualifies as a True After-Hours Emergency
We reserve after-hours service (7 PM - 7 AM) for genuine emergencies only:
- Refrigerator or freezer complete failure (food loss imminent)
- Gas leak (any time, any day — call immediately)
- Water leak that could damage floors or cabinets
- Smoke or burning smell from any appliance
After-Hours Call-Out Fee
We charge an after-hours fee of KSh 2,500 (in addition to standard repair costs). This covers the technician's overtime and transport. We tell you the total estimate before dispatching — no surprises.
What Happens When You Call After Hours
- We assess the urgency over the phone.
- If truly urgent, we dispatch the on-call technician.
- Technician arrives within 60-90 minutes (traffic permitting).
- Temporary fix if full repair isn't possible overnight.
- Full repair scheduled for the next morning if needed.
"My freezer died at 10 PM on a Sunday night. I had KSh 15,000 worth of meat inside. Repair Ready came at 11 PM, diagnosed a failed compressor relay, and had it running by midnight. Saved my meat. Worth every shilling." — James, Runda
📞 Call 0707 790 099 anytime — 24 hours, 7 days a week for appliance emergencies.